Copyright © 2012 Nuance Communications, Inc.
Last edited: February 17, 2012
Please read this document for late-breaking or detailed information about eCopy PDF Pro Office that could not be included in its other documentation. It relates to standard and enterprise versions of the product. In the rest of this document, the name PDF Pro Office is used for both versions. Up-to-date information and a knowledge base are available on the PDF Pro Office support web page (http://www.nuance.com/imaging/pdfconverter/pdfconverter-support.asp). You can access this directly from inside the product, using the Menu item Help/Nuance on the Web/Product Support.
These release notes discuss the following topics:
This software is based, in part, on the work of the Independent JPEG Group.
The software is based, in part, on the work of Colosseum Builders, Inc.
The software is based, in part, on the work of the FreeType Team.
The software is based, in part, on the work of Kakadu Software.
The software is based, in part, on the zlib Compression Library.
The word verification, spelling and
hyphenation portions of this product are based in part on Proximity Linguistic
Technology. The Proximity Hyphenation System © Copyright
1988. All Rights Reserved.
INSO/Vantage Research dictionaries: International CorrectSpell ™ spelling correction system © 1993 by Lernout & Hauspie All Rights Reserved.
Slovenian Speller Database, copyright © 2002 Ambeis d.o.o. All Rights Reserved. Esperanto dictionary based on compilation by Toon Witkam and Stefan MacGill.
The SoftwarePassport/Armadillo Software Protection System Copyright 1998-2007 by the Silicon Realms Toolworks. All Rights Reserved.
This software is based, in part, on the PNG Reference Library (libpng).
InstallShield® 2008 Copyright © 1997-2007 Macrovision Corporation and/or Macrovision Europe Ltd. All Rights Reserved.
encryption/decryption copyright © 2001, Dr Brian Gladman,
This product includes elements developed by the OpenSSL project, including software written by Eric Young and Tim Hudson.
Clip Art ‘Radiating confidence’, ‘Reading a Report’, ‘Veterinarian’ and ‘Nurse’ © Karina MacGill, 2009. All Rights Reserved.
Implements Adobe® Architecture XFA® specification © 2009 Adobe Systems Incorporated All Rights Reserved.
Development tools from Microsoft © 2009 Microsoft Corp. All Rights Reserved.
Nuance, the Nuance logo, ScanSoft, eCopy, OmniPage, True Page and Logical Form Recognition
are trademarks or registered trademarks of Nuance Communications, Inc. or its
affiliate companies in the
The installer of eCopy PDF Pro Office detects earlier versions of the product (Nuance PDF Converter Professional and the DocuCom PDF driver). Two versions of the same product cannot co-exist on a single computer. The installer prompts for your confirmation to remove these products before installation. This product can co-exist with the Nuance PDF Reader. You must have administrator rights on the computer to install and activate the program. You need web access for activation.
1. Insert the CD-ROM or DVD in the appropriate drive
The installation program will start automatically. If it does not, locate your CD-ROM or DVD drive in Microsoft® Windows® Explorer and double-click the converter's AutoRun.exe file. Select a language for installation. The InstallShield® Wizard will appear. (If you have downloaded the program from the Nuance web site, double-click its AutoRun.exe file.)
2. License and Serial Number
You must accept the license agreement in order to proceed. You must enter a serial number. You will find this on the CD or DVD packaging or on the Nuance web site at the download location. Serial numbers never include the letter “O”, always use zero. Be sure to keep the serial number in a safe place; it is fully checked only during product activation and is also needed for any re-installations.
3. Location and Setup Type
The installer offers a default location for the program. Accept it or define a different one. Select Complete or Custom Setup. Choose Custom to accept or decline installation of the PDF unlocking component. Choose Custom also to enable or disable the integration of PDF Converter and PDF Create in other programs or to control installation of certain program components. By default, all the programs offered in the PDF Pro Office Integration panels of the InstallShield Wizard will be enabled. (You can change integration settings later by choosing the program under Add or Remove Programs in the Control Panel and clicking Change and then Repair.) Do not install the product to the Windows installation directory, to other system folder or mapped network drives.
4. Click Finish
You will be invited to activate the product at the end of installation. Please ensure that web access is available. Provided your serial number is found at its storage location and has been correctly entered, no user interaction is required and no personal information is transmitted. If you do not activate the product at installation time, you will be invited to do this each time you invoke the program. PDF Pro Office creates PDF files with a trial watermark on each page if you use it without activation. If you ignore the first five activation prompts, you must activate products separately and manually - a much more time-consuming process. You will be allowed to re-install the program a reasonable number of times without having re-activation problems, because un-installation includes a de-activation step. The serial number is needed for reinstallation and web access is needed for de-activation and re-activation. The Enterprise version of this product does not require activation and is designed for network installation. For registration and activation troubleshooting see the Nuance Knowledge Base at http://knowledgebase.nuance.com/.
PDF Pro Office and other Nuance products
Previous versions of PDF Create and/or PDF Converter products might be installed on your computer with the different versions of OmniPage and PaperPort. The installer of PDF Pro Office detects previous versions of these PDF products and upgrades them. You can skip upgrading the PDF Converter component during the installation process to keep the previous version PDF Converter, but it does not cooperate with the latest version of PDF Pro Office. The previous PDF Create has to be updated with its newest version, as included in PDF Pro Office. Two versions of PDF Pro Office and PDF Create cannot be installed together.
Registering PDF Pro Office
At the end of installation, you will be asked to fill out an electronic form to register your copy of PDF Pro Office. If you decide not to, you will be prompted again seven days later.
Registering PDF Pro Office on a computer without an Internet connection
If you install PDF Pro Office on a computer without an Internet connection, when you try to register, the Internet Connection Wizard is started. PDF Pro Office may generate a message saying that the registration is not successful. Dismiss this message and work through the Internet Connection Wizard; when completed, Nuance's registration page will be opened where you can fill out an electronic form you can transfer to a machine with e-mail access to register your copy of PDF Pro Office.
Downloading Microsoft .NET 4.0 Framework
Please read the appropriate section of the System Requirements to learn why you may need Microsoft .Net 4.0 Framework.
You can also use the link below any time to open the Microsoft download page:
Once the download page is opened, click Download and follow the instructions on screen.
Document Management System (DMS) support
Microsoft Office compatibility
Conversion to different editable formats can be performed whether or not the target applications are installed on your system. However, to use the results, you need the applications associated to the target file types you want to use (for example Microsoft Word XP (SP3), Microsoft Word 2003 (SP3) for .doc files, the same versions of Microsoft Excel for .xls files, Microsoft Office 2007 (SP1) or Microsoft Office 2010 for DOCX, XLSX and PPTX files and Corel WordPerfect X3 and X4 for .wpd files).
Downloading a Microsoft Office Compatibility Pack
If a Microsoft Office Compatibility Pack is installed on your computer, Office 2007 output files can be opened in earlier Office versions. This software is downloadable from the Microsoft site: http://www.microsoft.com/downloads/details.aspx?familyid=941b3470-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en. This component is not necessary for saving or converting files into Office 2007 formats.
Adobe® Flash Player
To view, edit or create PDF portfolios you should have or install Adobe® Flash Player.
Scanning to PDF documents is improved in PDF Pro Office. The scanner support is exactly the same as in other Nuance products such as OmniPage or PaperPort.
Install your scanner before you install PDF Pro Office
Your scanner must be working independently of the program prior to connecting it to the program. Scanners to be used by the product should be installed according to the scanner manufacturer’s specifications. Please consult the documentation that came with your scanner for information.
TWAIN, WIA and ISIS drivers
PDF Pro Office supports scanners that are controlled by TWAIN, WIA (Windows Image Acquisition) or ISIS scanner drivers. PDF Pro Office supports any fully TWAIN- WIA- or ISIS-compliant scanner or other input devices that can supply at least a binary (black-and-white) image in a supported resolution (200 to 600 dots per inch).
Scanner Setup Wizard
PDF Pro Office includes a Scanner Setup Wizard that will automatically test your scanner for use with the product. It is launched automatically the first time you try to scan images to PDF document. You can also launch it from the menu Edit/Preferences/General/Scanner Setup. The scanning process can be driven either by the UI provided by the scanner manufacturer or in UI-less mode with pre-defined settings (One Touch scan). For more details please read the appropriate section of the product Help.
Since scanners change frequently, please refer to http://support.nuance.com/compatibility/ for the most recent information about scanner compatibility. If you are having problems with your scanner, please contact the scanner manufacturer for assistance. Often, scanner manufacturers maintain web sites that provide the latest scanner drivers, answers to frequently asked questions, and other information about their products.
Installation of the Hummingbird DM Extension and Interwoven DeskSite
The product installer detects the presence of the client software of these DMS and registers add-ons for them providing PDF document related features. If the DMS client components are not installed in advance, the registration of the add-ons is skipped by the product installer.
You can control the integration of these add-ons if the installation of the DMS client is performed later or if you just want to enable or disable the feature. The appropriate Edit/Preferences dialog is extended with a menu item for this purpose.
· Using the Redaction tool
· RSA BSAFE Crypto ME
Using an RSA BSAFE Crypto ME cryptographic module PDF Professional allows the usage of FIPS140-2 approved encryption algorithms.
· Automatic signature validation
Signatures in signed or certified documents can be automatically validated when the document is opened. Certificates for validation are obtained from Trusted Identities or Windows Certificate Store's Root Certificates
· Export, Import security settings
Security settings such as Trust Settings, Digital Identities and Server Connection Settings can be exported or imported even automatically from a remote server
· Web viewing of PDF files in Internet Explorer in PACER sites solved
· Enhanced Document Assembly
In Document Assembly view moving pages is easier than before
· Scan to PDF/A-1b
Possibility to scan into PDF/A-1b compliant documents.
· NetDocument support
Upload PDF files to NetDocuments
· Interwoven support improvements
· Extended support of 64-bit Word, Excel and PowerPoint 2010 applications
PDF Create add-in is available in 64-bit versions of Microsoft Word, Excel and PowerPoint
· New OCR languages
Four new languages are available for OCR: Chinese (simplified, traditional), Japanese and Korean.
· Embedding Type 1 fonts in PDF files is improved
In previous versions when PDF files were printed with the ScanSoft PDF Create! driver in some cases Type 1 fonts were not embedded in the created PDF documents
· Saving in the Citrix environment is now faster
Saving to a local drive in the Citrix environment could take an extremely long time in PDF Pro Office
· Support for new DMS versions
· Improved displaying of PDF documents
· Enhanced PDF display in Internet Explorer embedded viewer
After viewing and closing PDF documents in Internet Explorer opening a new PDF did not always display in PDF Pro Office
· Search for just keywords in documents without a full document search
· Verifying Digital Signatures
· DMS integration fixes
Fixes in Hummingbird and Interwoven® integrations
· Microsoft Office 365 Sharepoint - access through the SharePoint Connection Setting option
· Nuance Cloud Connector - access to documents stored in various cloud storage services.
· DMS integration fixes
· Better conversion to Microsoft Office formats
· Fixing printing issues
· Better handling of digital signatures
Resolves some situations when newly created digital signatures do not appear in the list of the available digital IDs – this issue was environment specific.
· Fixing display problems of certain PDF documents
· Fixing Russian Text to Speech
When reading out loud a Russian document only numbers and English text content (if any) were read aloud.
Nuance Toolbar will not be installed in Lotus Notes. Toolbar functionality is available via the Actions menu.
A Nuance team maintains a database to answer many technical questions relating to different products. Please visit the site http://knowledgebase.nuance.com/, if you have questions related to PDF Pro Office.